The Connected Summit, is the brainchild of the ICT Authority in consultation with ICT industry players and key government decision makers.

The Connected Summit, first held in 2009, aims at establishing a platform for collaboration, capacity building and knowledge sharing between government and the ICT sector with a view of linking and hastening implementation of government IT projects to world-class standards.

Some of today’s leading government projects have links with Connected Kenya. With its remarkable mix of decision-makers from government and leading ICT thinkers from industry, the Summit has enabled its participants to develop unique insights that allow them to successfully respond and design their engagement in Kenya’s vibrant ICT sector.

Projects such as Kenya Open Data Initiative, Huduma citizen’s portal and the development of a national Information Security Policy were informed or refined from discussions and panels held at Connected.

The government also adopted a recommendation from the 2015 Connected in the Digital Literacy Programme, which called for support of locally assembled devices through the review of the taxation policies on components.

The 2016 Summit will be the 8th edition.

Theme: “Bridging the service gap”

Conference Overview: Bridging the Service Gap

The explosive entry of digital technology into everyday life has changed how people live and work, how companies do their daily business and how governments serve their people.

Governments around the world are recognizing the value of using digital information technology to deliver services. Properly designed and implemented, information technology can improve efficiency in the delivery of government services, simplify compliance with government regulations, strengthen citizen participation and trust in government, and yield cost savings for citizens, businesses and the government itself.

In Kenya, the Government has recognized the critical role of information technology in delivering services and has outlined adoption plans in the National ICT Masterplan 2017 and the Broadband Strategy. The plan envisions a one-stop-shop service centre for Kenyan citizens.

Already, services like eCitizen have seen tremendous growth with over 2 million people using the service within one year of launch. However, to ensure these services reach every Kenyan from the urban home to the most rural dwellings, the government must invest and expand the way ICT is used for delivery.

By deliberating on efforts to date and examining lessons learnt, delegates at Connected Summit 2016 will explore and identify gaps that need to be addressed in order to achieve ubiquitous access to public services.


Venue: Leisure Lodge Beach and Golf Resort, Diani, Kwale County

Venue Dates:20th March – 23rd March 2016



  • Identify gaps in public sector service delivery that can be solved by innovative use of ICT
  • Highlight efficiency gaps in public sector IT projects and consider policy recommendations
  • Share knowledge, best practice and lessons learnt based on experience in implementing ICT projects
  • Build support on ongoing ICT integrated infrastructure projects
  • Provide a platform for meaningful networking that will result in fruitful relationships that contribute to economic development

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Connected 2016